Terms of service

Terms of Service

Last Updated: October 23, 2026

Welcome to It's Always Random! We're happy you're here. By visiting our website or making a purchase, you agree to the following Terms of Service. Please read them carefully.

1. About Our Store

It's Always Random offers a changing selection of merchandise, including clothing, sewing patterns, books, magazines, collectibles, vintage finds, and other unique items.

Our inventory includes new, preowned, vintage, and one-of-a-kind products. We do our best to provide accurate descriptions and photographs so you know what you're purchasing.

2. Product Descriptions and Condition

We take pride in describing our merchandise as accurately as possible.

Items may be new, preowned, vintage, or previously used.
Vintage and preowned items may show normal signs of age, wear, or previous ownership.
We make reasonable efforts to disclose noticeable flaws, damage, or missing components.
Colors may appear slightly different depending on your screen settings.
Measurements are approximate and provided as a helpful guide.

Please review all photographs and descriptions before purchasing. If you have questions about an item, we encourage you to contact us before placing your order.

Nothing in these terms limits your rights if an item is materially different from its description.

3. Pricing and Availability

All prices are listed in U.S. dollars unless otherwise stated.

Because many of our items are one of a kind, quantities are often limited to a single item.

We reserve the right to correct pricing errors, update product information, or discontinue products without prior notice.

If an item becomes unavailable or a pricing error affects your order, we will contact you and offer an appropriate resolution, including a refund if the order cannot be fulfilled.

4. Orders and Payments

By placing an order, you agree to provide accurate billing, shipping, and contact information.

Payment must be completed through the payment methods offered at checkout.

We reserve the right to decline or cancel orders when reasonably necessary, including suspected fraud, payment issues, or inventory errors.

If we cancel an order after payment has been collected, we will issue a refund for the canceled items.

5. Shipping and Delivery

We know you're excited to receive your order, and we work hard to ship quickly!

Orders received before 10:00 AM Pacific Time on business days ship the same day.
Orders received after 10:00 AM typically ship the next business day.
Weekend and postal holiday orders ship the next business day.
We currently ship within the United States.

Shipping costs and available delivery options are displayed at checkout.

Delivery estimates are not guarantees, as carrier delays and circumstances outside our control may affect arrival times.

For additional details, please review our Shipping Policy.

6. Returns and Refunds

We want you to shop with confidence!

We offer FREE returns within 30 days of delivery, provided items are returned in the same condition in which they were shipped.

Eligible returns include prepaid return shipping within the United States.

All returns are subject to our Return & Refund Policy, which explains eligibility, instructions, and refund processing.

Nothing in these Terms of Service limits any rights you may have under applicable consumer protection laws.

7. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We process orders quickly, so cancellation requests cannot always be accommodated before shipment.

Once an order has shipped, you may request a return under our Return & Refund Policy.

8. Website Information

We make reasonable efforts to keep our website accurate and up to date.

Occasionally, product descriptions, prices, availability, or other information may contain errors.

We reserve the right to correct these errors and update information as needed, subject to applicable law.

9. Acceptable Use

By using our website, you agree not to:

Use the website for unlawful or fraudulent purposes.
Interfere with the website's security or functionality.
Attempt unauthorized access to customer information or store systems.
Copy or misuse our original website content or photographs without permission.

10. Intellectual Property

Our original photographs, product descriptions, branding, graphics, and website content belong to It's Always Random or their respective rights holders.

You may not reproduce or use our original content for commercial purposes without permission, except where permitted by law.

Product names, trademarks, and brand names belonging to other companies remain the property of their respective owners.

11. Third-Party Services

Our store operates using Shopify and may use third-party services for payment processing, shipping, and other business functions.

Third-party services may have their own terms and privacy policies.

We are not responsible for independent third-party websites or services outside our control, except as required by applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, It's Always Random will not be liable for indirect, incidental, or consequential damages arising from use of our website or purchases from our store.

Nothing in these terms excludes liability that cannot legally be excluded or limits your statutory consumer rights.

13. Privacy

We respect your privacy.

Information collected through our website is handled according to our Privacy Policy, which explains how customer information is collected, used, and protected.

Please review our Privacy Policy for additional information.

14. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business, website, or applicable requirements.

The most current version will be available on our website. Changes will apply prospectively, except where otherwise permitted by law.

15. Governing Law

These Terms of Service are governed by the applicable laws of the State of Nevada, United States, without limiting any mandatory consumer protections that may apply.